In 2021 Sapatek Munay, TOO was among the first companies in Kazakhstan to sign a Collective Agreement which would ensure high degree of social protection to its employees during this period.
In 2022 the Collective Agreement was named the best document in Kazakhstan according to Paryz state-wide corporate social responsibility contest.
In November 2023 Sapatek Munay, TOO signed a new Collective Agreement for 2017-2021. Discussion of the Collective Agreement took 6 months. All employees of the production departments of the Company took part in working on the Agreement.